FREQUENTLY ASKED QUESTIONS

Please read our FAQ before getting in contact.

Are the products genuine?

Yes, all of the products we sell are genuine.

Are there delivery charges?

Next day delivery costs £8 and must be ordered before 2pm. For 1st class signed delivery costs £6.
There is no delivery charge if collected from our store in person.

Which payment methods are excepted?

We accept payment via debit and credit card through Rapyd payment gateways.

How long will delivery take?

Next day delivery ordered before 2pm will arrive next day (Monday-Friday).
If chosen 1st classed signed delivery will take 1-3 working days.

Is the website secure and my details protected?

Our shop is hosted on a secure server and we are fully GDPR compliant. We respect your data and do not share your details with any 3rd party.

What happens after ordering?

You will receive an email confirmation of your order. You can then sit back, relax and wait for your delivery or collect your order in person if selected at checkout.

Will I receive an invoice after ordering?

You will receive an email confirmation containing a copy of your invoice.

Do you have a returns policy?

Please visit our return policy page here.